CONTACT US
FREQUENTLY ASK QUESTIONS
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Yes. Orders shipped outside the U.S. are subject to non-refundable customs duties/taxes.
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Once an order has been confirmed, it can't be modified or adjusted!
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Reach out to Customer Support with your order number and email address to submit a cancellation request. If your order was placed during peak periods or over the weekend, cancellations may not be possible.
Cancellations are not guaranteed.
Disclaimer: The abuse of cancellations that are deemed as unusual activity will be suspended from future cancellations. For more information, please review our terms of use.
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Every order is subject to review. The order is confirmed once you receive a shipping confirmation email. Please check your spam inbox.
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Orders are processed Monday – Friday and shipped within 3-7 business days. Excluding the weekend and major holidays.
Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Allow 48-72 business hours for your tracking information to update with an estimated delivery date.
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Tracking numbers are generated when your shipping label is created. Allow 1-3 business days for the courier to scan the package for updates.
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In order to identify the best fit, please visit our size guide. Additional fit details with measurements are found on the product page specific to the item.
Measurements are displayed in inches unless otherwise noted. For assistance, please contact info@cryptstudios.us.